Service-aware dog business software

Capabilities that change how your business operates.

BarkBase gives grooming, daycare, boarding, and training the workflows each service needs while keeping clients, dogs, staff, payments, and communication connected.

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Breed-aware quotesAI-assisted schedulingMulti-location controlRecurring revenue

Connected workflow

BarkBase bookings dashboard

Breed quote

Cockapoo - curly coat

Recommended

90 min - $118

Best slot

Tue 10:15 with Maya

Lunch moved inside policy and the highest-margin opening is selected.

Dog recordStaff rulesCapacityPayments

1

System for grooming, daycare, overnight care, and training.

Local

Rules for each location with company-wide reporting.

24/7

Clients can book, pay, rebook, and message without calling.

AI

Scheduling and messaging assistance built into operations.

Operational capabilities

Capabilities built around the work your team actually does.

See how BarkBase handles pricing, capacity, care, recurring revenue, staff access, and customer self-service across distinct service workflows.

Breed-based grooming pricing

Quote by breed, size, coat, undercoat, wire hair, location, groomer speed, first-time buffers, and add-ons.

Protects margin before the appointment is even booked.

Smart booking and AI scheduling

Fewer gaps on the calendar and fewer manual schedule edits.

Staff scheduling that understands services

One schedule can support managers, groomers, trainers, daycare staff, and floaters.

Multi-location operations

Operators can open new sites without rebuilding the back office.

Memberships and credits

Turns one-off visits into predictable recurring revenue.

Packages that drive prepayment

Cash comes in earlier and credits stay auditable.

Recurring grooming appointments

Rebooking becomes automatic instead of another front-desk chase.

Advanced analytics

Owners see what is actually profitable across services and locations.

Abandoned checkout recovery

Marketing starts from real intent, not cold lists.

Marketing campaigns and custom communication

Every message can match the client, service, and booking moment.

AI messaging center

The front desk gets leverage without losing control.

Access management

Staff can move fast without giving everyone owner-level access.

Deep service systems

Daycare, transport, and overnight care are first-class products.

The deeper product surface is where BarkBase separates from appointment tools: admissions, packs, routes, journals, handovers, and credits all connect back to revenue.

Daycare command center

01

Manage the full daycare lifecycle from application to daily attendance without spreadsheets or side systems.

  • Admission flow for meet-and-greet, trial days, plan selection, documents, approvals, and first-day limits.
  • Fixed-day and flex memberships with swaps, pauses, makeup credits, extra days, waitlist offers, and member priority.
More operational detail
  • Advanced pack capacity with size weights, max counts, pack rules, pack schedules, timelines, and day views.
  • Day boards for check-in, checkout, no-shows, late pickups, staff tasks, handovers, closure rules, and attendance stats.
  • Auto-booking respects operating days, blackouts, first-time limits, capacity, and policy-based makeup handling.
Daycare becomes a membership business with controllable capacity, not a daily attendance spreadsheet.

Pickup and drop-off logistics

02

Built for businesses that charge for transport and need routes to be operationally reliable.

  • Advanced map view with facility pins, numbered stops, ETAs, route polylines, and auto-fit routing.
  • Route optimization for pickup and drop-off windows, driver home start or end, vehicle capacity, dwell time, and stop buffers.
More operational detail
  • Smart driving pricing for flat radius, base-plus-distance, distance bands, and drawn polygon zones.
  • Google road distance with Haversine fallback, service-radius checks, validation, and price previews.
  • Exact-time, first-stop, last-stop, inside-window, before-window, after-window, and return-to-facility pinning.
  • Completing route stops can sync attendance, check dogs in or out, and calculate late pickup minutes and fees.
Transport can be sold, priced, routed, and audited like a real service line.

Overnight stay operations

03

Holiday Care has the depth operators need for live stay management, not just reservation blocks.

  • Stay requests, quotes, approvals, eligibility rules, meet-and-greet or trial stays, waitlists, and membership credits.
  • Occupancy calendar and Gantt views with bed-night logic, arrivals, departures, capacity, meds load, and same-day turnover.
More operational detail
  • Check-in and checkout desk with expected, in-care, departed, overdue, belongings, and configurable item workflows.
  • Daily journal matrix with configurable questions, ok/watch/concern severities, notes, photo attachments, and batch saving.
  • Stay drawer for overview, journal, health, belongings, notes, billing, markers for first stays, and compatibility alerts.
  • Shift handover sign-off for dog statuses, feeding, medication, incidents, tasks, notes, upcoming moves, acknowledgements, logs, and damage reports.
Overnight teams get a live operating layer for care quality, staff continuity, and revenue control.

Conversion story

From first click to repeat customer.

BarkBase is designed around the complete revenue loop: acquire demand, price correctly, schedule efficiently, get paid, and bring the client back.

1

Capture intent

Booking pages, embedded flows, abandoned checkout recovery, AI chat, and campaigns keep demand from leaking.

2

Price precisely

Breed, coat, location, staff, add-ons, memberships, discounts, deposits, and credits all feed the quote.

3

Operate cleanly

Schedules, capacity, handovers, tasks, admissions, documents, alerts, and permissions keep every team aligned.

4

Grow intelligently

Analytics, segments, recurring series, package redemptions, and lifecycle messaging show where to scale next.

Full capability map

Explore the full BarkBase capability map.

Review the connected capabilities available across booking, daily operations, payments, client self-service, reporting, and administration.

Grooming and booking engine8 capabilities
  • Breed, size, coat, undercoat, wire-hair, and breed-group pricing
  • Service matrix, add-ons, first-time buffers, and service prerequisites
  • Location multipliers, groomer price overrides, and staff speed multipliers
  • Quote engine, payment labels, discounts, deposits, and payment links
  • Recurring grooming series, conflict detection, alternatives, and frequency changes
  • Reschedules, cancellations, no-show logic, risk banners, and booking change history
  • Guest booking, email proof, last groomer memory, and booking confirmation flows
  • Mobile grooming requests, address checks, route planning, and mobile availability
Scheduling, capacity, and staff operations8 capabilities
  • Employee schedules, availability patterns, booking windows, PTO, and overrides
  • AI-assisted staff scheduling and smart booking recommendations
  • Movable lunch windows, lock-in hours, and appointment slot validation
  • Service-to-employee assignment and eligible staff matching
  • Groomer calendars, floaters, active appointment panels, and queue views
  • Day boards, task queues, route windows, handovers, and shift summaries
  • Location hours, closures, blackouts, staffing defaults, and capacity calendars
  • Cross-location employee access, preferred locations, and timezone handling
Revenue, payments, memberships, and packages8 capabilities
  • Daycare memberships, fixed days, flexible days, pauses, swaps, makeups, and renewals
  • Holiday care memberships, night credits, day credits, priority classes, and plan policies
  • Training credits, package purchases, benefit ledgers, redemptions, and deferred fulfillment
  • Package analytics, purchase management, refunds, pending credits, and price calculators
  • Stripe, Apple Pay express checkout, saved cards, setup prompts, invoices, and receipts
  • TWINT support in Switzerland, wallet credits, manual payments, cash counts, and reconciliation
  • Discount codes, promotion rules, first-time rules, payment retries, dunning, and billing repair
  • Finance views for subscriptions, month summaries, bookkeeping, refunds, and unmatched Stripe events
Marketing and communication automation8 capabilities
  • Abandoned bookings and checkout recovery journeys
  • Email campaigns, dynamic segments, A/B subject lines, and campaign analytics
  • Visual email editor, templates, required variables, preview panels, and version history
  • Trigger-based workflows, scheduled emails, reminder settings, and retry services
  • Custom sender domains, DNS setup, suppressions, unsubscribe preferences, and email logs
  • Booking confirmations, reschedule emails, lifecycle triggers, staff alerts, and system emails
  • Notification preferences, role defaults, admin notifications, and trigger templates
  • Branding controls for client portals, embeds, domains, colors, and logos
AI, client portal, and self-service8 capabilities
  • AI chat agent, embedded chat widget, conversation tools, and human handoff
  • AI tools for booking, rescheduling, cancellation, pricing, balances, waitlists, and contact updates
  • Knowledge base documents, FAQs, document processing, embeddings, and search
  • Voice agent configuration and VAPI synchronization surfaces
  • Client dashboard, next visit, quick book, dog profiles, and account center
  • Payment methods, package balances, membership pages, invoices, and email preferences
  • Dog documents, photo galleries, care instructions, notes, feeding schedules, and alerts
  • Address autocomplete, geocoding, pickup maps, route maps, and location requests
Daycare, transport, overnight care, training, and dog data10 capabilities
  • Daycare admission pipeline for meet-and-greets, trial days, documents, approvals, plan selection, first-day limits, and waitlists
  • Fixed-day and flex daycare memberships with member priority, swaps, pauses, makeups, extra days, auto-booking, and closure policies
  • Advanced pack operations with size-weighted capacity, compatibility rules, pack schedules, day boards, timelines, attendance, tasks, and handovers
  • Pickup and drop-off routing with map views, optimized stops, route windows, vehicle capacity, driver start/end, pins, ETAs, and attendance sync
  • Smart transport pricing with flat radius, dynamic distance pricing, road-distance fallback, distance bands, drawn polygon zones, and previews
  • Holiday care booking, quotes, admissions, eligibility, trial stays, waitlists, credits, stays, and nightly capacity
  • Overnight stay command center with occupancy/Gantt views, check-in/out desk, belongings, journals, health, notes, billing, and stay markers
  • Holiday care handovers with feeding, meds, incidents, tasks, upcoming movements, acknowledgements, logs, audit history, and damage reporting
  • Training services, trainers, classes, programs, packs, session notes, attendance, and credit-backed bookings
  • Dog intelligence for breed data, duplicate detection, intake forms, care notes, compatibility, traits, photos, and documents
Admin, analytics, integrations, and platform controls8 capabilities
  • Multi-location hours, pricing, services, capacity, currencies, remote locations, and regional settings
  • Roles, capabilities, access requests, active employee context, PIN mode, and permission gates
  • Analytics for overview, services, groomers, customers, LTV, CAC, cohorts, recurring, packages, and transactions
  • Reports, exports, PDF reports, cost settings, margins, labor costs, and profitability views
  • Shopify POS integration for products, inventory, and order sync
  • Search across clients, dogs, services, locations, and admin records
  • Feature flags, entitlements, plans, tenant overrides, billing lifecycle, and superadmin tools
  • Setup wizard, demo tenants, tours, migration tooling, custom domains, iframe embeds, and support surfaces

Feature deep dives

Explore the workflows behind the feature list

Pet booking and scheduling

Availability, services, staff, capacity, pricing, deposits, and recurring appointments.

Read the deep dive

Memberships and packages

Plans, credits, rollover, expiry, pauses, swaps, makeups, and redemptions.

Read the deep dive

Pet business analytics

Revenue, retention, utilization, service mix, packages, locations, and staff.

Read the deep dive

Bring the workflow your current software cannot handle.

We will show how BarkBase handles a real pricing, scheduling, capacity, care, or reporting rule from request through payment.

Explore the live product